Frequently asked questions

We understand that you may have many questions about renting a home through Stay Apartments. That’s why we’ve gathered and listed the answers to the most frequently asked questions — all in one place.

General information

Who is Stay Apartments?

Stay Apartments richt zich op het aanbieden van woningen in en rondom Groningen. Wij bieden zowel gemeubileerde als ongemeubileerde appartementen en studio’s, geschikt voor verschillende doelgroepen zoals studenten, werkenden en korte verblijven.

Why choose Stay Apartments?

Stay Apartments offers flexible rental contracts, both furnished and unfurnished properties, and a strong focus on personal service. We make sure you have a comfortable and worry-free experience during your stay in Groningen and the surrounding area.

Does Stay Apartments comply with the Good Landlordship Act?

Yes, Stay Apartments fully complies with the Good Landlordship Act. We ensure that all tenants are treated fairly, respectfully, and in accordance with current laws and regulations. Transparency, clear communication, and fair rental terms are at the heart of everything we do.

Where can I find the current listings?

The current selection of available properties can be found on our website. Contact us for a personalised rental plan tailored to your needs and situation.

Rental Terms & Conditions

What is the minimum rental period?

The minimum rental period is two calendar months, both for long-term rentals and Short Stay.

What is the notice period?

The notice period is one calendar month.

How much is the deposit?

The deposit is equal to one month’s rent.

Can the deposit be used for the last month’s rent?

No, the deposit cannot be used to pay the last month’s rent. It is intended to cover any potential damages to the property.

Can I extend my rental contract?

Yes, it’s possible to extend your rental contract, depending on the availability of the apartment. Make sure to contact us in time to explore the options.

Do you allow subletting?

Subletting is generally not allowed. We recommend contacting us directly to discuss any specific situations.

Can I rent if I don’t currently live nearby?

Yes, that’s possible. Viewings can be arranged remotely, so you don’t have to spend time travelling.

Apartments & Facilities

Are the apartments and studios furnished?

Stay Apartments offers both furnished and unfurnished apartments and studios.

Can I bring pets?

Pets are unfortunately not allowed in most of our properties, unless stated otherwise. Please contact us to inquire about specific possibilities.

Is Wi-Fi available?

Wi-Fi is generally included in our Furnished Housing apartments. For other properties, this may vary. Please contact us for more information about the specific facilities included with each apartment.

Is cleaning included?

With Furnished Housing rentals, tenants can request additional services such as weekly or monthly cleaning. Upon departure, a final cleaning fee of €50 applies.

Payment & Costs

No, there are no agency fees when you rent a property through Stay Apartments.

No, there are no agency fees charged when renting a property through Stay Apartments.

Is housing allowance available?

This depends on the type of apartment and your personal situation. Feel free to contact us for more information.

What’s included in the rental price?

With Furnished Housing apartments, gas, water, electricity, Wi-Fi, and furniture are included as standard. For other apartments, the included facilities may vary. Please contact us for specific information about the apartment you’re interested in.

Privacy & Data

How does Stay Apartments handle personal data?

We highly value your privacy. For more information on how we handle personal data, please refer to our privacy statement at the bottom of the page.

Can’t find your question? Feel free to reach out — we’re here to help and will get back to you as soon as possible.