1. Who are we?
Stay Stay Apartments is based in Groningen and specialises in renting out apartments and studios.
Company details:
Stay Apartments
Duinkerkenstraat 37/7
9723 BP Groningen
KvK: 81260229
Email: mail@stayapartments.nl
2. What personal data do we collect?
Depending on your interaction with us, we may process the following data:
- First and last name
- Emailaddress
- Phone number
- Address details
- Date of birth
- Income information (for rental purposes)
- IP address
- Website usage data (cookies)
3. Why do we process your data?
We process your data to:
- Handle your registration for a rental plan
- Draft and execute rental agreements
- Contact you about viewings or inquiries
- Respond to your questions via the contact form
- Improve our services (e.g. through analytics)
4. On what legal basis do we process your data?
We only process your personal data if there is a valid legal basis, such as:
- Performing a contract
- Your consent
- A legal obligation
- Our legitimate interest in improving our services
5. Do we share your data with third parties?
We only share your data with third parties when necessary, such as:
- Hosting providers (for our website)
- Payment providers (for rental transactions)
- Service partners that support our operations
We ensure all third parties handle your data securely and responsibly.
6. How long do we retain your data?
We do not keep your data longer than necessary.
For example:
- Data required for the rental agreement: up to 7 years (legal retention period)
- Contact forms and emails: up to 1 year after the communication has ended
7. Cookies and tracking
Our website uses cookies to improve your user experience. We only place analytical cookies. You can adjust your cookie settings at any time via your browser.
8. Your rights
You have the right to:
- Access your personal data
- Have your data corrected or deleted
- Object to the processing of your data
- Withdraw your consent
To exercise any of these rights, please send an email to: mail@stayapartments.nl
9. How we protect your data
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.
10. Questions or complaints?
If you have any questions about our privacy policy or wish to file a complaint, feel free to contact us. You may also submit a complaint to the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.
11. Changes to this policy
Stay Apartments reserves the right to amend this privacy policy. The most recent version will always be available on this page.
